Contact information
CONTACT INFORMATION
Last updated: 18 October 2026
Business Details
Trade name: ZYZ Sports
Legal business name: HK YU YUAN INDUSTRIAL LIMITED
Business address:
UNIT B 8/F HENFA COMM BLDG
348-350 LOCKHART RD
WANCHAI HONG KONG ISLAND HKG
HONG KONG
Email: hongkongyuyuan@hongkongyuyuan.com
Telephone: +852-68431920
Website: https://www.zyzsports.com
Customer Support
You may contact us by email at any time. We normally respond within 1–2 business days.
For order-related enquiries, please include your full name, order number and a clear description of the question or issue. For delivery questions, include the tracking number where available.
For returns, refunds, cancellations, damaged products or incorrect products, contact us before sending any product back so that we can provide the appropriate instructions.
Returns
Contact us before sending any product back. Approved returns must be sent to:
HK YU YUAN INDUSTRIAL LIMITED
UNIT B 8/F HENFA COMM BLDG
348-350 LOCKHART RD
WANCHAI HONG KONG ISLAND HKG
HONG KONG
Telephone: +852-68431920
Include the return authorisation reference provided by our customer service team. Return eligibility, shipping costs and refund procedures are explained in our Return and Refund Policy.
Related Policies
Shipping Policy:
https://www.zyzsports.com/policies/shipping-policy
Return and Refund Policy:
https://www.zyzsports.com/policies/refund-policy
Privacy Policy:
https://www.zyzsports.com/policies/privacy-policy
Terms of Service:
https://www.zyzsports.com/policies/terms-of-service